Helpful Information

Gift Cards & Certificates

Your loved ones can choose services they want and schedule a time that is best for them, which makes this truly the most flexible spa present available. A•Glo Gift Cards and Instant Online Certificates are available in denominations to fit every budget.

Cancellations

If you need to cancel or change an appointment, please call at least 24 hours prior to your scheduled appointment. Multiple services and services over $100 are reserved with a credit card. We reserve the right to to charge 100% of your service for a no-show or same day cancellation. Bad weather is an exception.

Confirmations

A courtesy confirmation text or email is placed for each reservation. Please respond appropriately.

Environment – Children

A•Glo Spa & Salon is a refuge for adults. To respect all A•Glo Spa & Salon guests, we ask that children be left in the care of a loving adult, unless receiving a service. Children under the age of 8 will not be permitted beyond the retail area.

If a child is under 18 years of age, a parental consent form must be signed by a legal guardian before any service begins. No guest under the age of 18 may receive a massage service.

Arrival

Please arrive 5-10 minutes before your scheduled reservation. A late arrival will affect the length of your treatment time. Your treatment needs to end as scheduled so that we may serve our next guest on time.

Cell Phones

Upon entering A•Glo, we ask that cell phones be silenced. Please refrain from talking on your cell phone, and be respectful and courteous of guests relaxing in all areas of A•Glo. Cell phone usage cannot interfere with your service or any other guest services. Allow our environment to be an escape for all guests.

Gratuity

Tipping is not expected, but always appreciated, and is left to your discretion. If you would like to leave a gratuity for your service provider(s), our Guest Care Representative will assist you with that at the time of ring up. The entire gratuity is paid out to the service provider and will be reflected on your final receipt. Please do not give cash directly to your provider or leave cash in the treatment area.

Form of Payment

We accept A•Glo Spa & Salon gift cards, cash, and all major credit and debit cards- MasterCard, Visa, Discover, and American Express. We no longer accept checks.

Teamwork

We don’t pay commission…not on service sales and not on product sales. We compensate all our staff by salary, a nice salary, meaning they get paid whether they are booked or not. This allows us to function more efficiently and to allow more flexibility with our guests. If you can’t get in with your favorite service provider or maybe just want to try someone else…go for it! We don’t mind. We encourage it!

The entire focus of our team is to ensure every guest’s day is being made. When our team recommends a product or a service, it’s because they truly believe it’s the best product or service for you…not because they are trying to make commission on a sale.